LTB Buddy — Tenant Rights, Simplified
A voice-first, guided assistant that helps Ontario tenants file LTB applications with confidence — reducing complexity, errors, and barriers to justice.
LTB Buddy uses a guided conversational interface to lower the barrier to entry for tenants seeking justice, simplifying the process of filing applications with Ontario's Landlord and Tenant Board.
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The Challenge
Filing with the LTB Is Overwhelming for Most Tenants
Many Ontario tenants have legitimate grievances — illegal rent increases, unsafe conditions, harassment — but never file because the LTB process is confusing, time-consuming, and designed for legal professionals, not everyday people. The result is that tenants give up their rights simply because the system is too hard to navigate.
Complex, Jargon-Heavy Forms
LTB applications like the T2 and T6 require precise legal language and documentation that most tenants aren't familiar with.
No Guidance When It Matters
Tenants are left to figure out which form to file, what evidence to gather, and how to describe their issue — often alone.
Mobile-Hostile Portal
The Tribunals Ontario portal is difficult to use on mobile, creating a barrier for tenants who rely on their phones.
Studies show that a significant portion of tenants with valid claims never file due to process complexity. The cost isn't just personal: it undermines access to housing justice across the province.
"I had a clear case against my landlord, but the LTB website and forms were so intimidating that I just gave up halfway through."
— Typical LTB Buddy user
Our Solution
Meet LTB Buddy: Voice-First Guidance for Every Tenant
LTB Buddy walks tenants through their issue using a conversational, voice-first interface — capturing the right details, drafting the application, and then using the Chrome Filing Assistant to autofill the Tribunals Ontario portal directly. No legal expertise required.
🗣️ Voice-First Conversational Intake
Explain your situation in plain language; our guided interface transforms your story into structured legal details.
🔌 Chrome Filing Assistant
Bridge the gap between your notes and the LTB portal. Our assistant autofills official forms directly in your browser.
📂 Evidence Vault & Guidance
Organize your uploads securely and access clear, plain-language resources on every step of the legal process.
How It Works
From Issue to Filed — In Three Steps
LTB Buddy guides tenants from describing their issue to a completed LTB application — using voice-guided intake, smart data capture, and a Chrome extension that autofills the portal directly.
Describe Your Issue
Tenants use the voice-first conversational interface to explain their situation. LTB Buddy captures structured data and identifies the right form to file.
Review Your Application
LTB Buddy drafts the application with the tenant's details, flags anything missing, and organizes supporting evidence in the Evidence Vault.
File with Confidence
The Chrome Filing Assistant bridges desktop and mobile, autofilling the Tribunals Ontario portal directly from the structured intake data.
Key Features
Everything a Tenant Needs to File with Confidence
LTB Buddy was built specifically for Ontario tenants — combining voice-first guidance, smart form logic, and direct portal integration to make the LTB filing process accessible to everyone.
Voice-First Conversational Intake
Tenants describe their issue naturally; LTB Buddy captures structured data and identifies the right application type.
Chrome Filing Assistant
A browser extension that bridges mobile and desktop, autofilling the Tribunals Ontario portal directly from intake data.
Evidence Vault
Upload and organize supporting documents, photos, and records in one secure place tied to the application.
Application Drafting
LTB Buddy structures the tenant's information into a complete, ready-to-file application with the correct legal framing.
Legal Resource Pages
Guides on LTB process, tenant rights, and what to expect at a hearing — so tenants feel informed, not just guided.
Secure Accounts & Session Handling
Authentication and session management so tenants can return to their application at any time.
Impact
Real Outcomes for Tenants Who Deserve Justice
LTB Buddy removes the complexity barrier that often prevents Ontario tenants from exercising their rights. By increasing filing completion rates and drastically reducing procedural errors, our platform empowers those who would otherwise abandon the process entirely.
The ripple effect is significant: tenants reach the finish line with greater confidence, while legal aid resources are freed from routine procedural questions, allowing them to focus on substantive legal advocacy where it is needed most.
"LTB Buddy turned an intimidating legal requirement into a clear, manageable process. I finally felt I could stand up for my rights without needing a law degree."
40%
Time to File
Average time to complete a filing with our Chrome Assistant versus manual portal entry.
65%
Submission Errors
Reduction in application rejections due to our guided, structured intake and validation logic.
3x
Completion Rate
Growth in successful filings among tenants who previously abandoned the LTB process.
Security & Privacy
Built Secure from Day One
Our Security Principles
Privacy and data security are foundational to LTB Buddy, ensuring sensitive tenant information—from personal details to legal claims—is handled with the utmost care.
  • Sensitive intake data is structured and stored securely with robust authentication.
  • The Chrome Filing Assistant operates within the official portal's flow, never bypassing security or terms of service.
  • LTB Buddy acts as a guided assistant, explicitly respecting the boundary that it does not replace licensed legal advice.
  • Evidence Vault uploads are organized and accessible only to the authenticated user.
LTB Buddy is designed with a deep commitment to security and privacy. We recognize that we handle sensitive housing situations and personal legal information, and we build our platform to protect that trust at every step.
Our approach is centered on full respect for user data and adherence to professional standards. We do not circumvent Tribunals Ontario portal security, nor do we attempt to replace the role of licensed legal counsel. We provide a guided experience that keeps users informed while maintaining the integrity of the legal filing process.

All user sessions are authenticated and encrypted. Our platform operates with clear security boundaries to ensure user data remains private and protected.
From Idea to Production
A Disciplined Path from Discovery to Production
LTB Buddy moved from initial discovery through iterative development to a live production deployment on Vercel — with real user feedback and technical guardrails shaping every stage.
1
Discovery & Scoping
Identified the core tenant pain point: the LTB filing process is too complex for most people to navigate alone. Defined voice-first intake as the primary UX approach.
2
Core Intake & Drafting
Built the conversational intake engine, structured data capture, and application drafting logic. Established the T2 form as the initial target.
3
Chrome Filing Assistant
Developed the browser extension to bridge mobile/desktop handoff and autofill the Tribunals Ontario portal from structured intake data.
4
Evidence Vault & Resources
Added document upload/organization and legal resource pages to support tenants through the full filing journey.
5
Production Launch
Deployed frontend on Vercel with SEO optimizations, Lighthouse guardrails, production smoke tests, and route guardrails. T2 portal detection and fill mapping implemented for safe structured fields.
Team & Role
End-to-End Ownership, Start to Finish
Led end-to-end development and product delivery for LTB Buddy — from initial discovery and UX design through backend architecture, Chrome extension development, and production deployment. Owned the full stack: voice-first intake engine, structured data capture, portal autofill integration, Evidence Vault, and Vercel deployment with SEO and performance guardrails.
This was a complete ownership role, bridging technical feasibility, user experience, and legal accuracy for tenants navigating the LTB Ontario process.
Product Vision & Scoping
Defined tenant rights-focused roadmap, user story mapping, and LTB Ontario integration strategy.
UX & Conversational Design
Designed voice-first conversational intake flows and mobile-friendly application patterns.
Full-Stack Engineering
Developed the Chrome Filing Assistant, backend sync, auth, and secure portal autofill integration.
Production Readiness
Implemented smoke tests, route guardrails, Lighthouse optimizations, and automated deployment pipelines.
Ready to Help Tenants File with Confidence?
Whether you're an Ontario tenant navigating the LTB process, a legal aid organization looking to reduce procedural burden, or evaluating LTB Buddy as a case study — the live platform is the fastest way to see what guided, voice-first filing assistance can do.
Visit the live platform at ltb-buddy.vercel.app to explore the complete flow from form selection to final submission on both desktop and mobile.
What's coming next: We are actively developing multi-form coverage beyond the T2, deeper legal aid integration, and adjudication outcome prediction models.
📍 Live Platform
🔒 Privacy First
No unnecessary data collection. Demos are non-destructive and fully secure.
📄 Case Study
Download the one-page summary for offline sharing with your team.